If your order contains different products, you may receive them in different shipments. We work with different artisan workshops and if your order combines products from different workshops, you will receive them in different shipments 😊 Also, on the " Where is my order? " page you can see which products are still in the manufacturing process and which have already been shipped.

If you have not received the confirmation email, but in the shop you have viewed the message with your confirmed order number and you have been charged the corresponding payment, you can be sure that it has been processed successfully. The reason why you have not received the email may be because the email address may contain an error, because the email has entered the spam folder by mistake, or because there has been a computer problem on our part with the sending of the email. confirmation email. You will receive your order without any problem. If you also want more information, write to us at info@minipiu.com indicating the order number or shipping information so that we can identify you.

There are some bed models that are sent in more than one box. When we ship, we send everything at once, but GLS, which is the company in charge of delivering it to you, sometimes delivers it on different days. Don't worry because if you have received a package today, you will receive the rest in the next few business hours. It is part of the external organization of GLS that we cannot change. We apologize for the inconvenience caused 🙏🏼

Yes, for MINIPIU there are no borders 🌏. Go to our shipping policy to see all the specifications: https://minipiu.com/policies/shipping-policy

Of course, send us your information to info@minipiu.com to send you your invoice. Remember, we will need fiscal name, CIF/NIF and address.

At the moment we send your order, you will receive an email with tracking from GLS. If you have not received the email, it is because we are still preparing it, but you can ask us how it is going at info@minipiu.com.

On the payment page a box appears to be able to leave active discount codes.

You can pay by card, Paypal, bank transfer or Sequra. With sequra you will be able to divide your order with a minimum of €50 in 3 times, without any type of cost or commission for you! Sequra also offers the "Buy Now, Pay Later" service where you will be asked for payment 7 days after your order has been shipped.

Shipping costs vary depending on the value of your order and your shipping area. For example, in shipments to mainland Spain:

Orders up to €50 - €4.95

Orders up to €100 - €6.95

Orders up to €199 - €9.95

Orders over €199.01 - FREE🎉

https://minipiu.com/policies/shipping-policy https://minipiu.com/policies/shipping-policy

Within 14 calendar days from receipt of the product to make a change or return if you wish. In this case the postage will be borne by the customer. If the product is defective, the costs of exchange for one in perfect condition will be borne by us. Send us an e-mail to info@minipiu.com to inform us that you are going to make the return and we will inform you about the procedure to follow to send the product back. You can send us the product to be returned by any courier or you can choose our product collection service. When we receive the package and verify that it is in good condition, we will refund the amount that you have paid for the product in the bank account that you have indicated to us within a maximum period of 7 days.

Yes. If you are interested in our products, please send us an email to info@minipiu.com with the following information: 1. Products you want to buy 2. Shipping zip code. Once this information is received we will be able to quote the shipping cost.

No. We only have our online store open 24 hours a day. If you need to see a product more closely, write to us and we will send you videos, photos and whatever it takes so that you can see 100% what our products are like.

Yes. It is not necessary to be registered to buy, you can carry out the entire process as a guest and if you finally dare to register and benefit from the advantages of registered customers, you only have to add a password. Of course, you will always have the possibility to delete your registration.

Depends. In some cases we can modify these measurements, so write to us at info@minipiu.com indicating the product in question and the measurements you need.

Write to us at info@minipiu.com so that we can inform you of everything.